Frequently Asked Questions
We offer 60 minute dog walks. Pet Sitting for cats, birds, rabbits, and other pets are 30 minutes. Our overnight stays vary in duration according to the needs of our clients.
IS THERE AN INTERVIEW OR MEET AND GREET PROCESS?
Yes. We schedule a “Meet and Greet” To meet you and go over your pet’s routine prior to the first visit. This is gives us an opportunity to get to know you, your pet, and mutual expectations. We want to ensure that you and your pet are comfortable with our team. Please have 2 sets of keys available at the consultation.
HOW DO I SIGN UP FOR YOUR SERVICES?
Just click the “BOOK NOW” button to register.
WHAT IS OUR BACKGROUND?
We have been in business since 1999. All of our sitters are animal lovers and multiple pet owners. Everyone has been certified by the American Red Cross in Pet First Aid and CPR. We run background and DMVchecks on all staff. Everyone is bonded and insured. In addition to our training, we have all fostered animals at one time or another.
MY DOG HAS NOT BEEN ALTERED. WILL HE/SHE STILL BE ABLE TO JOIN OUR SERVICES?
We prefer that all of our clients be altered. However, we will definitely consider non-altered pets on a temporary basis.
WHAT HAPPENS IF MY PET IS IN YOUR CARE AND THERE IS AN EMERGENCY?
We keep an up-to-date database of all possible contacts for each pet: home and work phone numbers, mobile phone numbers, veterinary phone numbers and addresses, as well as phone numbers and addresses of closest friends, relatives, neighbors, etc. All staff have access to your pet’s profile. Any pertinent information that you feel we should have is in your profile.
WILL MY PET HAVE THE SAME PET SITTER ALL THE TIME?
Yes, if at all possible. There will be occasions where a pet sitter is sick or on vacation and on those occasions only, will we substitute another sitter.
HOW DO I MAKE A PAYMENT?
We accept all major credit cards, checks, and cash. You can login to your profile at any tie to update your payment information.